Monopoly Customer Service

After a few years of avoiding the cable industry, I went ahead and signed up for Comcast Highspeed2Go, a new bundled service where they resell Clearwire and combine it with conventional broadband home internet service.

As per usual large non-technical business operations, and I feel that I must classify Comcast as such, they launched a product that [...]

Bored on a plane: Gogo wireless on Virgin America

I was looking forward to trying out some in-flight wifi on my flight to E3 today. Sadly, I have personal reservations about paying $10 for an hour worth of internet.

Why pay for internet when you can poke at their infrastructure for free?

See. I knew you would see it my way.

I wasn’t really interested in doing anything [...]