Nero support calls their competition “a rootkit”

Someone came to me recently because Nero, a company that makes DVD burning and imaging software, said that the reason their software was not functioning well was because a rootkit was breaking it.

A long time ago, Nero made some of the best CD burning software around. Those days have been over for quite some time, but [...]

April 22nd, 2009 | Tags: , , | Category: Troubleshooting | Leave a comment

Wii firmware upgrade and Apple Airport Extreme – unhappy together

So I hadn’t given my Wii much love lately, so I turned it on last night to try out the recent Prince of Persia port for a bit. I played for a bit and I turned it off.

Interestingly enough, the normal “off” with the Wii, is actually more like “standby” and is live on the network, [...]

September 9th, 2008 | Tags: , , | Category: Troubleshooting | 3 comments

AT&T hates their customers

Every time I have an interaction with AT&T wireless, it is an agonizing and drawn out horror of an experience. Because I know this, I only call then when absolutely necessary. Basically this is when they break things and I need to figure out why my stuff is busted.

I spent about four hours on the phone [...]

April 26th, 2008 | Tags: , , , , | Category: Business, Phones | Leave a comment