Monopoly Customer Service

After a few years of avoiding the cable industry, I went ahead and signed up for Comcast Highspeed2Go, a new bundled service where they resell Clearwire and combine it with conventional broadband home internet service.

As per usual large non-technical business operations, and I feel that I must classify Comcast as such, they launched a product that [...]

The Politics of Respect

There is a lot of perennial talk of social engineering and direct project/resource management. Attempts to solve complicated political situations with manipulation or a slick widget tend not to work very well over time. They are not addressing the underlying issue.

The wedge of compliance or a mandate from a framework may get some base requirements [...]

Contracting and Consulting

So you want to be a consultant or a contractor?

When I have told tales of some of the contracts and consultancy gigs I have worked, people think it sounds pretty nice. There’s a big bill rate, you escape some of problems of being an employee, what could possibly go wrong, right?

Not always. Sometimes it is no [...]

What we do

It’s nice that geeks are cool now. Now there are a lot of people who say they’re hardcore. Here’s some of them:

These stereotypes are not who I’m going to be talking about, though I do have some guilty pleasures of a few of those portrayed above. I’m going to talk about me and my kind. The [...]

On hackers, maturity, and the international market

There has been several published works on the what the media calls hackers, the hacker underground, the information security industry, and the technorati class in general lately. Here are a few:

Phrack #63 section 13 The death of the underground
Zero For 0wned The “Industry check” section
H Security All Around My (Black) Hat
CNN Technology Hanging with hackers can [...]