Daily Archives: October 19, 2007

Betrayed by Nokia

I mentioned in an earlier entry about how Nokia recommends upgrading their customers phones to solve security problems in their bluetooth support and other problems.I took it upon myself to go to their webpage for software updates, install the Nokia PC Suite and the Nokia Software Updater, and followed their instructions to upgrade my software.What happened was that it the Nokia software bluescreened Windows XP in the middle of my firmware upgrade of my E61.It looked to be that my phone was now bricked.I was one of the first consumers in the country to get my E61, recommended it to my peers and clients, and it had served me well until now…. Failing to provide a safe way to apply them and then refusing to support it after their own products fail to do what they should is a betrayal to their customers.Since I can not be without a phone, I had to run out and pick up an iPhone as an interim replacement, which I am not happy about at all.